PRIVACY POLICY

 

Last Updated: August 14, 2026

Grace & Gratitude respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how Grace & Gratitude (“Grace & Gratitude,” “we,” “us,” or “our”) may collect, use, store, and share information when you visit our website, subscribe to our communications, complete a form, register for or purchase an offering, participate in a program, or otherwise interact with us.

Grace & Gratitude is operated by Michelle Kellogg in Knoxville, Tennessee.

Questions regarding this Privacy Policy may be directed to [email protected].

 

INFORMATION WE MAY COLLECT

Depending upon how you interact with Grace & Gratitude, we may collect information such as:

• Your name
• Email address
• Telephone number
• Billing and transaction information
• Registration or scheduling information
• Information you voluntarily provide through forms, surveys, questionnaires, emails, or other communications
• Information you provide when registering for a class, program, consultation, or other offering
• Feedback, reviews, or testimonials you voluntarily provide
• Technical information that may be collected automatically, such as IP address, browser type, device information, referring pages, and information about how our website or emails are used

We strive to collect only information reasonably necessary to operate our business and provide our offerings.

 

SENSITIVE AND PERSONAL INFORMATION

Some Grace & Gratitude offerings may involve conversations or forms concerning wellness, family circumstances, parenting, education, goals, or other personal matters.

Please provide only information that is reasonably necessary for the service you are requesting.

Unless specifically requested for a legitimate purpose, please do not send highly sensitive medical, financial, identification, or other confidential information through ordinary email or general website forms.

Grace & Gratitude wellness and educational services are not intended to create an electronic medical record or clinical mental-health record unless expressly stated otherwise through a separate professional-services arrangement.

 

INFORMATION CONCERNING CHILDREN

Grace & Gratitude does not knowingly solicit personal information directly from children through its general website or marketing communications.

When a minor is permitted to participate in a particular offering, information reasonably necessary for registration or participation may be provided by or collected with the involvement of a parent or legal guardian.

If you believe a child has provided personal information to us without appropriate authorization, please contact us at [email protected].

 

HOW WE USE YOUR INFORMATION

We may use personal information to:

• Provide classes, programs, sessions, products, resources, and other requested services
• Process registrations, purchases, and payments
• Schedule appointments or classes
• Communicate important information regarding an offering
• Respond to questions, inquiries, and customer-service requests
• Send emails, newsletters, resources, announcements, or marketing communications when permitted
• Administer forms, surveys, waitlists, and interest lists
• Maintain appropriate business and transaction records
• Improve our website, communications, programs, and services
• Prevent misuse, fraud, or security problems
• Comply with applicable legal obligations
• Protect the rights, safety, and property of Grace & Gratitude and others

We do not use personal information in ways materially different from those described here without an appropriate basis or notice.

 

EMAIL COMMUNICATIONS AND MARKETING

If you subscribe to a Grace & Gratitude email list, request information, register for certain offerings, or otherwise consent to receive communications, we may send you emails regarding Grace & Gratitude resources, classes, programs, events, or related information.

Marketing emails will include an unsubscribe option when required. You may unsubscribe from marketing communications at any time.

Unsubscribing from marketing emails does not necessarily prevent us from sending transactional or service-related communications, such as purchase confirmations, scheduling information, class access information, or responses to requests you initiate.

 

PAYMENTS

Payments may be processed through third-party payment processors.

Grace & Gratitude generally does not receive or store your complete credit- or debit-card number. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

We may retain transaction information reasonably necessary for accounting, customer service, tax, and business-record purposes.

 

THIRD-PARTY SERVICE PROVIDERS

Grace & Gratitude uses third-party companies and technology providers to operate portions of our business.

These may include providers used for:

• Website and landing-page hosting
• Email communications
• Payment processing
• Forms and surveys
• Scheduling
• Video conferencing
• File storage
• Business administration
• Analytics and website functionality

These providers may process information as necessary to perform services on our behalf and are subject to their own terms, security practices, and privacy policies.

We do not authorize service providers to use personal information for purposes unrelated to providing their services except as permitted by applicable law or their applicable agreements.

 

GOOGLE FORMS AND OTHER FORMS

Grace & Gratitude may use Google Forms or similar services for registrations, interest forms, questionnaires, surveys, waivers, and other business purposes.

Information you voluntarily enter into these forms may be stored or processed through the applicable service provider.

Please do not submit information that has not been requested or that is unnecessarily sensitive.

 

ONLINE CLASSES AND VIDEO CONFERENCING

Grace & Gratitude may use Zoom or other video-conferencing platforms to provide online classes, sessions, or programs.

Your name, image, voice, or other information may be visible to other participants depending upon your settings and how you participate.

If a session is intended to be recorded in a manner that may capture identifiable participant information, reasonable notice will be provided.

 

HOW WE SHARE INFORMATION

Grace & Gratitude does not sell your personal information.

We may disclose information when reasonably necessary:

• To service providers that help us operate the business
• To process payments or fulfill requested services
• With your direction or consent
• To comply with applicable law, court orders, or lawful legal processes
• To protect the rights, safety, security, or property of Grace & Gratitude, our participants, or others
• In connection with a legitimate business transfer, such as a merger, acquisition, sale, or reorganization, subject to applicable law

We do not share your email address or other personal information with unrelated businesses merely so they can independently market their products or services to you.

 

AFFILIATE LINKS AND EXTERNAL WEBSITES

Grace & Gratitude may provide links to third-party websites, products, resources, or services, including affiliate links.

When you leave a Grace & Gratitude website or page and visit another website, that third party's privacy policy and practices apply.

We are not responsible for the privacy, security, or content practices of third-party websites.

 

COOKIES AND ANALYTICS

Our website and the third-party platforms used to provide our services may use cookies or similar technologies.

These technologies may be used to:

• Make websites and services function properly
• Remember preferences
• Understand website traffic or engagement
• Improve website performance
• Provide security or prevent fraud
• Measure the effectiveness of communications

The cookies and technologies available may depend upon the platforms we use.

You may be able to limit or disable cookies through your browser or device settings. Some website functions may not operate properly when cookies are disabled.

We do not represent that Grace & Gratitude itself engages in targeted behavioral advertising unless such practices are specifically implemented and appropriately disclosed.

 

DATA SECURITY

Grace & Gratitude takes reasonable administrative and technological measures to protect personal information under our control.

However, no website, email system, electronic transmission, cloud service, or data-storage system can be guaranteed to be completely secure.

You should therefore use reasonable care when deciding what information to transmit electronically.

 

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, or comply with applicable legal, accounting, or tax requirements.

Different categories of information may be retained for different periods depending upon their purpose.

When information is no longer reasonably needed, we may delete or anonymize it, subject to applicable requirements and technical limitations.

 

YOUR PRIVACY CHOICES

Depending upon where you live and applicable law, you may have rights regarding your personal information.

These may include the ability to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also withdraw consent where processing is based upon consent and applicable law permits withdrawal.

To make a privacy request, contact [email protected].

We may need to verify your identity before completing certain requests. Some information may need to be retained when required by law or for legitimate business purposes.

 

INTERNATIONAL USERS

Grace & Gratitude is based in the United States.

If you access our website or offerings from another country, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws where you live.

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable requirements.

When this Policy is updated, the “Last Updated” date at the top will be revised.

We encourage visitors to review this Policy periodically.

 

CONTACT US

If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact:

Grace & Gratitude
Knoxville, Tennessee
[email protected]